Privacy Policy jitu26 –
Our Commitment to Protecting Malaysian Players' Data

Jitu26 collects your personal data through several methods depending on how you interact with our platform. The following are the categories of data we collect:

Account Registration Data

• Full name as stated on your Malaysian identification document (MyKad or passport).
• An active Malaysian mobile number registered in your name.
• A valid email address that you actively use.
• Date of birth for age verification (18 years and above).
• Passwords stored in hashed form, which cannot be reversed or read back.

Financial Transaction Data

• Deposit and withdrawal records including amounts, dates, times, and the payment method used (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX).
• Bank account numbers or eWallet IDs used for transactions — stored in masked form for security purposes.
• Records of all betting activity, including bets placed, matches selected, stake amounts and bet outcomes.

Technical & Device Data

• The IP address you use when accessing jitu26.
• Device type (phone, tablet or computer), operating system and browser version.
• Cookie information and session data for login verification and platform preferences.
• In-platform activity logs, including pages visited and time spent.

Communications Data

• Records of all communications between you and the jitu26 customer support team via live chat or email.
• Feedback and complaints you submit to us.

Jitu26 does not collect credit or debit card information directly — all financial transactions are processed through certified third-party payment gateways (such as FPX, TNG and GrabPay providers) that maintain their own security standards.

Jitu26 uses the personal data it collects solely for legitimate purposes necessary to operate our platform. The following are the primary purposes for which data is used:

Jitu26 does not use your personal data to make automated decisions that could have a significant impact on your rights without human review. All key decisions — such as account closures or withdrawal rejections above a certain value — will be reviewed by qualified staff before being carried out.

Jitu26 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. This is an absolute, unchanging policy.

However, in the course of operating the platform, jitu26 may share your data with the following limited categories of third parties, and only to the extent necessary:

• Payment Service Providers: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow providers and FPX banks such as Maybank2u and CIMB Clicks receive the transaction data required to process your deposits and withdrawals. These providers maintain their own privacy policies and security standards.
• Regulatory Authorities & Law Enforcement: jitu26 is required by Malaysian law to disclose certain information to the relevant authorities upon a lawful request or in cases involving financial crime investigations such as money laundering.
• Technical Service Providers: Companies that provide technical infrastructure to jitu26, such as cloud computing services, may have limited access to data in a strictly technical capacity only, and are bound by strict confidentiality agreements.
• Professional Advisors: Lawyers, accountants, or auditors appointed by jitu26 may have access to data required to perform their professional services, and they are bound by professional confidentiality obligations.

In all of the data-sharing scenarios above, jitu26 ensures that only the minimum necessary data is shared, and that recipients are bound by legal or contractual obligations to protect that data.

Jitu26 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or deletion:

• Encryption in Transit: All communications between your device and jitu26's servers are protected with 256-bit TLS/SSL encryption. This means that even if someone were to intercept your communications, they would be unable to read the content.
• Sensitive Data Encryption: Sensitive data such as payment information and identification numbers are stored in encrypted or masked form in our database — never as plain text.
• Internal Access Controls: A role-based access control (RBAC) system ensures that only jitu26 staff with a legitimate business need can access player data. All access is logged and audited.
• Continuous Threat Monitoring: The jitu26 security team monitors the platform 24/7 to detect suspicious activity such as unusual login attempts, suspicious transactions, or potential cyberattacks.
• Two-Factor Authentication (2FA): jitu26 supports two-factor authentication for player accounts that want an extra layer of security. This is strongly recommended, especially for accounts with a significant balance.
• Regular Data Backups: Data is restored from secure backups in the event of a system failure to ensure service continuity and data integrity.

While jitu26 takes all reasonable precautions, no security system can guarantee absolute 100% protection. You also play an important role in your account's security — use a strong and unique password, do not share your login credentials, and log out of your account when using a shared device.

Jitu26 uses cookies and similar tracking technologies to keep the platform running smoothly and to deliver a better experience for you. The following are the types of cookies we use:

• Essential Cookies (Required): These cookies are required for the platform's core functions, such as maintaining your login session, saving your language preference, and ensuring transaction security. Without them, jitu26 will not function properly. These cookies cannot be disabled.
• Functional Cookies: These cookies store your preferences such as your favourite bet type, preferred display format, and other settings to make using the platform more convenient. They do not track your activity outside of jitu26.
• Analytics Cookies: We use aggregated and anonymised usage data to understand how players use our platform — which pages are visited most frequently, navigation flows, and general usage patterns. This helps us make meaningful improvements to jitu26.

You can manage cookie usage through your web browser settings. However, disabling essential cookies may cause the jitu26 platform to function incorrectly or prevent you from logging in to your account.

Malaysia's Personal Data Protection Act (PDPA) 2010 grants you specific rights regarding your personal data held by jitu26. We respect and facilitate the exercise of these rights:

Jitu26 retains your personal data for as long as necessary to fulfil the purpose for which it was collected and to comply with legal obligations. In general:

• Active account data: For as long as your account remains active on jitu26, we retain all data relevant to the management of your account.
• Financial records data: Financial transaction records are retained for at least seven (7) years in accordance with Malaysian legal requirements on financial record-keeping and anti-money laundering.
• Data after account closure: After an account is closed, jitu26 retains the minimum data necessary to fulfil legal obligations and resolve any outstanding disputes, for the period prescribed by applicable law.
• Communications data: Customer support communication records are retained for three (3) years for documentation and dispute resolution purposes.
• Technical data: Technical logs and analytics data are retained for twelve (12) months before being deleted or anonymised.

Once the retention period has expired and there is no longer a valid legal or business reason to retain the data, jitu26 will delete or destroy it in a secure and irreversible manner.

Jitu26 strictly does not accept registration or use of the platform by individuals under the age of 18. Our platform is for adults only, in accordance with Malaysian law.

Jitu26 does not knowingly collect or process personal data of individuals under the age of 18. If we become aware of, or have reasonable grounds to believe, that personal data of a minor has been collected without parental or guardian consent, we will take immediate steps to delete that data and close the account in question.

If you are a parent or guardian and believe your underage child has registered an account on jitu26, please contact us immediately at support@jitu26.best. We will investigate and take prompt action.

The jitu26 platform may contain links to third-party services such as payment gateways (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX banks). Once you click those links and leave the jitu26 platform, this Privacy Policy no longer applies.

Jitu26 is not responsible for the privacy practices or content of any third-party websites or services. We recommend reading the privacy policy of each third-party service you use before providing them with any personal information.

Links to third-party services are provided for your convenience and do not imply that jitu26 endorses or vouches for those websites or services in terms of data security or any other aspect.

For any questions, concerns, or requests relating to this Privacy Policy or how jitu26 handles your personal data, please reach out to us through the following channels:

• Email: support@jitu26.best — use the subject line "Privacy Enquiry" or "PDPA Rights Request" for faster handling.
• Live Chat: Available 24/7 within the jitu26 platform. All support representatives communicate in Bahasa Malaysia.

Our response times: General enquiries are answered within 24 hours. PDPA rights requests are acknowledged within three (3) business days and processed within the timeframe required by law. Serious complaints relating to privacy breaches are prioritised and addressed promptly.

Jitu26 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, Malaysian law, or relevant technological developments. The latest version of the Privacy Policy will always be available on this page, with the updated date shown at the top.

For material amendments that significantly affect your rights, jitu26 will endeavour to provide reasonable notice to registered members via email or in-platform notification before the changes take effect. For minor amendments or clarifications that do not materially alter your rights, changes may take effect immediately upon publication.

Your continued use of the jitu26 platform after an updated Privacy Policy is published will be considered your acceptance of the revised policy. If you disagree with the changes, you have the right to close your account and request deletion of your personal data in accordance with the procedure set out in Clause 6 above.

We recommend reviewing this Privacy Policy periodically — at least every six months — to ensure you are always informed about how jitu26 protects your privacy.